Sustainability
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Wonglakorn,
N., Ratanavaraha, V., Karoonsoontawong, A., & Jomnonkwao, S. (2021).
Exploring passenger loyalty and related factors for urban railways in
Thailand. Sustainability, 13(10), 5517. https://doi.org/10.3390/su13105517
https://www.mdpi.com/2071-1050/13/10/5517
(This article belongs to the Special Issue Sustainable Public Transportation)
https://www.mdpi.com/2071-1050/12/1/410
Older Travelers’ E-Loyalty: The Roles of Service Convenience and Social Presence in Travel Websites
https://www.mdpi.com/2071-1050/13/2/990
Gender and Age Do Matter: Exploring the Effect of Passengers’ Gender and Age on the Perception of Light Rail Transit Service Quality in Kuala Lumpur, Malaysia
https://www.mdpi.com/2071-1050/12/21/9066
Elderly Users’ Satisfaction with Public Transport in Thailand Using Different Importance Performance Analysis Approaches
[7] Carney, F. (2021), “Linking
loyalty card data to public transport data to explore mobility and social
exclusion in the older population”, Sustainability, 13(11), 1–14.
https://www.mdpi.com/2071-1050/13/11/6217
https://www.sciencedirect.com/science/article/abs/pii/S2214367X19302571
How much dissatisfaction is too much for transit? Linking transit user satisfaction and loyalty using panel data
What
should we do to enhance your loyalty if you are (dis)
satisfied with public transit service?
Transport
https://www.tandfonline.com/journals/tran20
A
model for measuring passenger loyalty
International
Journal of Sustainable Transportation
https://www.tandfonline.com/journals/ujst20
Research
in Transportation Business & Management
https://www.sciencedirect.com/science/article/abs/pii/S0967070X21001347
Transportation
https://link.springer.com/article/10.1007/s11116-019-10058-y
Tourism
Review International
https://www.ingentaconnect.com/content/cog/tri/2005/00000008/00000003/art00004
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